Effective risk management is important to manage unforeseen problems and plan a risk mitigation strategy for running smooth operations to achieve business goals. Tranquilmoney’s risk assessment process identifies operational, financial, legal and technological risks associated with intrusion, system failure, and errors.
If you are our PharmTracker™ or PracticeTracker™ user, be assured that you will remain unaffected by potential system failures or technological issues. Whether you have entrusted us with your medical billing or AR Follow ups, we ensure continuous and secured services throughout.
Our management performs risk assessment during the design, implementation, or any update (semi-annually) of the control objectives and related controls. As part of its risk assessment, management identifies the threats and vulnerabilities relevant to the security of our business operations. The following types of risks are identified in our risk assessment process:
For every identified vulnerability, we then consider:
Next, the severity of risks posed by each identified vulnerability is broadly quantified and rated. This rating allows the design and implementation of controls to mitigate the most significant risks to the security of our services. The management ensures that the risk mitigation plans are sound enough to ensure security of its operations.
Tranquilmoney's servers are hosted and managed by Rackspace out of its facilities at Texas City. We have access to Rackspace's state of the art business continuity infrastructure. In addition, there are back-up servers at the back office in India. In the eventuality that the servers at Rackspace are down, the servers in India takes over and our clients face no down-time.
Our company has redundancies built using multiple service providers for bandwidth and communication links. Our business associate relationships with multiple organizations in India ensure that work can be relocated at the back office in India in the event of natural disasters such as flood or fire. There are well-documented business continuity plans in case of such eventualities and the concerned people are well-trained to act in such circumstances.
We have classified information systems, applications and data groups according to their critical and sensitive nature. There are procedures to help ensure that data and systems can be restored in the event of a disaster and that business operations can continue in an emergency mode. In addition, we have a documented procedure to perform periodic testing of all contingency plan procedures.
A New York based Workers’ Compensation practice with 2 doctors and a few physical tEHRapists was struggling with difficult Board submissions and claim management. With our intervention, claims were filed on time and collections became faster.
The process of achieving Meaningful Use objectives can be quite exhaustive. Tranquilmoney provides comprehensive assistance to enhance service quality and realize meaningful use objectives.
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