We offer bright people with a passion to achieve and excel, the challenge and opportunity to do so. In our work environment talent is recognized and encouraged in the right direction. We believe in rewarding excellence. We believe in people who go the extra mile to ensure customer delight.
Our assurance to clients on process conformance guarantees service delivery on time. To do this, work days are well planned using TQM tools. This enables our employees to maintain a good work-life balance, as well as ensuring that we deliver services as per SLAs consistently.
We hire experienced people as well as freshers from campuses.
The growing $540 billion healthcare claim processing industry offers huge opportunities for people entering it. We have three main business lines in our outsourcing division: Medical Billing/ Physician receivables management, Pharmacy Receivables Reconciliationand Healthcare Forms processing.
In our software division, we have a history of developing innovative products based on research and business needs of automating workflows, generating reports, providing better-than-before accuracy, etc., using the latest technologies.
We have a culture where processes are followed, work is well planned but new ideas are always welcome and taken seriously. Good management practices enable us to practice our credo of 'the network is the people'. We have a young and enthusiastic team who have fun at work and still deliver top quality results. People with ideas and initiative are encouraged to experiment and make their dreams come true.
We are a TQM company - which means that we believe Quality is a way of life; at work, at home and anywhere else! This enables us to achieve without infringing upon employees' personal time and their need to spend time with family.
The Tranquilmoney vision for its employees emphasizes growth through learning and excellence. We believe in providing training to enable people deliver quality services as well as grow the next level. We are convinced that growth of the company is achieved only with growth of its people, and people will mature in ability and knowledge only when they are given inputs and challenges to their intellect.
Toward this end, TM places emphasis on both structured and informal training.
Freshers receive an induction to the company and concentrated inputs on their specific areas. Wherever possible, one-on-one training is encouraged and implemented. Trainers are a team of operational domain experts who have hands on experience in their areas of expertise.
Management Development Programs are directed at those who have talent and ability but have not had the opportunity to benefit from of structured inputs on management. These are people who are already in positions of leadership or are second in line for such positions. Trainers include senior management and consultants who have trained at management schools such as XLRI, Jamshedpur and IIM, Ahmedabad.
Specific skills training are outsourced to referenced consultants in areas where TM or the employee feels that inputs are not readily available within the organization. We actively encourage and support achievement of relevant skill or domain specific certifications.
If you have the passion to excel and contribute towards making this company the best Healthcare BPO company, please send us your resume.
1994: Year of Incorporation
1995: Signa, a signature scanning, capture and retrieval application for banks and share registries released.
1996: ImageCADE, a form scanning and data capture application released. Form processing services launched.
1997: Entry into healthcare claims processing business. ImageCADE suite strengthened. New version released.
1998: Telefiche, an image warehousing tool released Entry into Healthcare receivables business.
1999: TQM system implemented
2000: ISO 9001 Certification for back office in India
2001: TQM online software developed
2004: PracticeTracker™ released
2005: PharmTracker released
2009: Upgraded Certification from ISO 9001:2000 to ISO 9001:2008 for back office in India
2011: PracticeTracker™ v8.0 gets certified for Complete EHR Ambulatory
2012: PracticeTracker™ clients receive their first EHR incentive payments from the US government for their meaningful use of Electronic Health Records
2014 : PracticeTracker™ v9.0 gets certified for 2014 edition Complete EHR Ambulatory